Why Hearth Products Controls

Our Mission Statement

HPC will strive to be the leader in our industry through safe, innovative, high quality
products and more importantly provide excellent customer service, training, and education to
our valued customers and community.

Our Operating Standards

• Value every customer regardless of size.
• Treat customers, as we would like our sources to treat us.
• Make products that are as widely applicable as possible.
• Make products that are as complete and installer friendly as possible.
• Use the best possible components in our products.
• Keep overhead as low as we can, consistent with good service and fair prices.
• Continuously looking for ways to improve our present products and services as well searching for additional services and products our customers want or need.
• Be professional in all actions, products, and materials.
• Keep as aware as we can of industry trends and changes.
• Keep our inventories at a level consistent with quick and complete shipment of orders.